Don't worry – we'll be getting in touch with you directly about your membership. You won't be out of pocket, and you don't need to do anything. Head to activenottingham.com/value-promise to find out more.
Our new Digital membership enables you to stay connected to our centres while we're closed. For just £4.99 per month, you can access an extensive, live-streamed programme of classes delivered by your favourite group fitness instructors as well as a library of pre-recorded classes and more. Head to activenottingham.com/digital to find out more.
No, you are through to the Customer Service Team. We take all calls and enquiries for all Active Nottingham leisure centres, and are able to help you in any way. Our lines will be closed over this lockdown period; however, feel free to email us at firstname.lastname@example.org.
Creating a FREE Active Nottingham account will allow you to book online and get a discount on activities. Head to activenottingham.com/account to find out more.
Full price is the price you pay for any activities if you don't have an Active Nottingham account.
The Active Nottingham price is for those who have a registered Active Nottingham account with us.
Concession rate is for City residents who are over the age of 60 or in receipt of benefits. This price also applies to any child who lives within the City boundary.
To be granted up to 50% off you will need to be a Nottingham City Council resident in receipt of Jobseekers Allowance/Universal Credit, Income Support, Employment and Support Allowance, along with DLA/PIP. A benefit award letter dated within the previous three months and proof of residency must be emailed to email@example.com in order for this to be applied. Proof of ongoing eligibility to access this rate will be required annually.
That's not a problem. Call our Customer Service team on 0115 876 1600 to order a new card/fob/wristband and pay £3 over the phone, before visiting a centre. On arrival, ask at Reception and the team there will be on hand to help.