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Coronavirus (COVID-19) closures – click or tap here for information and updates

Contact us

Get in touch with Active Nottingham

Our Customer Service team can answer your queries.

Please be aware, due to staffing challenges, our operating times may be variable during this period.

See more information about our centre closures due to Covid-19

You can also take a look at our FAQs to see if we can help you now.

Our call centre operating times are:

  • Monday to Friday (excluding bank holidays): 08:00–18:00
  • Saturday to Sunday: 09:00–13:00


0115 876 1600



Got a quick question?

Use this form to send our friendly Customer Service team a message, and they’ll get back to you as soon as possible. Don’t forget to mention which of our leisure centres you’re interested in!


Email address


General Data Protection Regulations ((EU) 2016/679) and Data Protection Act 2018

The personal information obtained from you is for the purpose of administering your Active Nottingham account or providing information on products or services you have requested from us.

For further information about how we use and share your data please view our privacy policy.

If you prefer paper, please contact the Customer Service team on 0115 876 1600 and we will send you a copy in the post.