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Contact us

Get in touch with Active Nottingham

Our phone lines and email inbox are very busy – please bear with us!


If you can’t find the answers you need, complete our contact form, and we’ll get back to you as soon as possible.

If you have a question about one of our memberships, head to activenottingham.com/enquiry to submit an enquiry form.

Our Customer Service team’s operating times are:

  • Monday to Friday (excluding bank holidays): 9.30am–6pm
  • Saturday to Sunday: 9am–1pm



Got a quick question?

Before getting in touch, why not have a read of our Frequently Asked Questions to see if we have an answer there?

If not, use this form to send our friendly Customer Service team a message, and they’ll get back to you as soon as possible. Don’t forget to mention which of our leisure centres you’re interested in!


    Email address


    To help us help you as quickly as possible, if you have an Active Nottingham account or membership, please provide:

    Date of birth


    General Data Protection Regulations ((EU) 2016/679) and Data Protection Act 2018

    The personal information obtained from you is for the purpose of administering your Active Nottingham account or providing information on products or services you have requested from us.

    For further information about how we use and share your data please view our privacy policy.