Our phone lines and email inbox are very busy – please bear with us!
If you can’t find the answers you need, complete our contact form, and we’ll get back to you as soon as possible.
If you have a question about one of our memberships, head to activenottingham.com/enquiry to submit an enquiry form.
Our Customer Service team’s operating times are:
Call:
Email:
Use this form to send our friendly Customer Service team a message, and they’ll get back to you as soon as possible. Don’t forget to mention which of our leisure centres you’re interested in!
General Data Protection Regulations ((EU) 2016/679) and Data Protection Act 2018
The personal information obtained from you is for the purpose of administering your Active Nottingham account or providing information on products or services you have requested from us.
For further information about how we use and share your data please view our privacy policy.
If you prefer paper, please email the Customer Service team at sportandleisure@nottinghamcity.gov.uk, and we’ll send you a copy in the post.