The app requires Apple iOS version 12 and above; or Android 7.1 and above in order to work on any mobile device.
Both of these operating systems were released in 2016 and should cover the majority of devices made around this time.
**From March 2023, the minimum app requirements for Apple devices will require iOS version 12 – please check your operating system version prior to downloading**
App updates rolled out by Apple and Android are, unfortunately, out of our hands. In an ever-changing marketplace, digital enhancements are required to maintain a high level of service, remain competitive and offer a good level of functionality. We sincerely apologise to any customers that may have been affected.
Please remember, if you can no longer book via the Active Nottingham app you can still book your favourite class or swimming session via the Active Nottingham website, telephone or in-person.