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Test and Trace Policy

COVID-19 information collection

Nottingham City Council will be using information from your membership record along with information regarding your entry to this building to assist NHS Test and Trace Service in relation to COVID-19 and following current Government Guidance. This is necessary for the performance of a task carried out in the public interest. The information that we are required to share with NHS Test and Trace is as follows:


This information is required to assist the NHS Test and Trace Service should there be further outbreaks of COVID-19. The information will not be shared with anyone other than NHS Test and Trace and will only be shared with NHS Test and Trace Service should they contact us and request the information in response to a COVID-19 outbreak. You are not obliged, either by statute or by contract, to provide the information but current Government guidance is that we collect this information from you. NHS Test and Trace will use this information to contact you if they believe that you might have come in close contact with somebody who has tested positive for COVID-19.


How NHS Test and Trace will contact you

You’ll be contacted by email, text or phone. Text messages will come from NHStracing. Calls will come from 0300 013 5000. Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian’s permission to continue the call.

You’ll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk. If you cannot use the contact tracing website, they will call you.

The Data Controller is Nottingham City Council and the Data Protection Officer is Naomi Matthews. You can contact the data protection officer at data.protectionofficer@nottinghamcity.gov.uk. The Council’s full privacy notice is available at: https://www.nottinghamcity.gov.uk/privacy-statement. Please note that if you are unhappy with a decision regarding the handling of your data you have the right to complain to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, www.ico.org.uk.