Members of Active Nottingham leisure centres are set to benefit from improvements to their accounts, making bookings and payments easier.
The introduction of a new Leisure Management System (LMS) in late spring 2023 at Active Nottingham, part of Nottingham City Council, will offer members more control over their fitness.
The new software, provided by Legend, aims to deliver more flexibility, streamline bookings and payments and make it easier for citizens to access leisure centre services. The system will also enable Active Nottingham to gain better insights into its customer base through improved tracking and reporting systems.
John Wileman, Head of Sport and Leisure for Active Nottingham, said: “The introduction of a new Leisure Management System is an exciting time for Active Nottingham as the improved features will allow residents more flexibility when it comes to managing their account, booking online and via the mobile app.
“Combined with the gym improvement project at Clifton Leisure Centre and Harvey Hadden Sports Village, 2023 is set to be an exciting year for us.”
Implementation of the new system will be rolled out in late Spring 2023 and further updates will be provided via the Active Nottingham website in the coming weeks.
The gyms at Harvey Hadden Sports Village and Clifton Leisure Centre are currently being transformed as part of a wider £1.5m investment for new equipment and set to reopen to the public on Tuesday 28 March 2023.
The average lifespan for a cardio machine is five years and the costs to repair will outstrip the value of the machine, resulting in a higher repair bill. This £1.5m cash injection will make sure each centre has new kit for gym-goers to use.
The money has been set aside to support the income generated from customers, allowing the investment to be made without the need for borrowing or impacting on wider day-to-day council services.
Active Nottingham, which is part of Nottingham City Council, is investing the money over five years across all of its six leisure centres – Harvey Hadden, Clifton, Ken Martin, Southglade, Victoria and Djanogly.
The revamp at Clifton and Harvey Hadden features premium equipment from Life Fitness, Hammer Strength and ICG ® – suitable for all training interests and fitness levels. The new kit will also feature immersive digital experiences with new cardio consoles, a functional zone with a stretching area and environmentally friendly Green Zones with self-powered equipment so more can be done to help the environment.
Portfolio Holder for Leisure and Culture, Cllr Pavlos Kotsonis, said: “it was great to visit the gym at Clifton Leisure Centre this week during the installation process, to see the new and improved facilities, meet the team and see their excitement for the gym to reopen. I’m confident these improvements will become a real asset to the community.
“We are refurbishing all Active Nottingham gyms across the city, to make sure wherever people live, they have the opportunity and access to high-quality fitness equipment.”
On Monday 27 March, both Clifton Leisure Centre and Harvey Hadden Sports Village will reopen their doors to the gym for a VIP Open Day, where Master Trainers from Life Fitness will be on hand to help customers utilise the new equipment. Members will also be invited to bring along a friend for free for the day.
To tie in with the reopening, residents will be able to take advantage of a special joining offer of three-month Fitness+ membership for £70 (a saving of £40) when visiting either Clifton or Harvey Hadden Sports Village.
For more information on the refurbishment project, visit Active Nottingham’s website here.
Gyms at Harvey Hadden Sports Village and Clifton Leisure Centre are in line to receive a share of £1.5m for new equipment over the next few months.
Active Nottingham, which is part of Nottingham City Council, is set to invest the money over five years across all of its six leisure centres – Harvey Hadden, Clifton, Ken Martin, Southglade, Victoria and Djanogly.
Harvey Hadden and Clifton will be the first in line to receive new equipment from Spring 2023.
The average lifespan for a cardio machine is five years and the costs to repair will outstrip the value of the machine, resulting in a higher repair bill.
This £1.5m cash injection will make sure each centre has new kit for gym-goers to use.
Active Nottingham has set money aside to support the income generated from customers, allowing the investment to be made without the need for borrowing or impacting on wider day-to-day council services.
With increasing membership numbers and by listening to members, replacing old equipment will improve customer satisfaction as well as mental and physical health and wellbeing.
It will also allow Active Nottingham to remain competitive in an ever-growing sport and leisure marketplace – especially as today’s gym-goer wants to see smart technology on fitness equipment to enhance the gym experience.
Portfolio Holder for Leisure and Culture, Cllr Pavlos Kotsonis, said: “I am pleased we are investing in our residents’ mental health and wellbeing by replacing the current gym equipment. This will play an important role in the promotion of getting more people active within our community.”
John Wileman, Head of Sport and Leisure for Active Nottingham, said: “This is great news for our members and local residents at each of the six Active Nottingham locations. We are always looking to improve and replacing our equipment means our gyms are not just great to use, but we are directly helping the city of Nottingham.”
The state-of-the-art fitness equipment will be purchased by Active Nottingham over the next five years, providing an enhanced gym experience to residents and members at Active Nottingham’s six leisure centres.
Active Nottingham’s Ken Martin Leisure Centre has been awarded ‘Excellent’ for its facilities and services, recognising high quality within UK Sport and Leisure.
It joins Djanogly Community Leisure Centre at the top of the rankings for 2022 – another site run by Active Nottingham, part of Nottingham City Council.
An industry standard developed by the UK Sports Council, Quest assessors look at a range of factors including operational management and approaches to engaging with customers through to community outcomes. Taking place over a two-day on-site assessment and a mystery shopper visit, the overall process ensures a thorough review takes place and provides assurances a quality service is being provided to residents.
Portfolio Holder for Leisure and Culture, Cllr Pavlos Kotsonis, said: “I’m thrilled Ken Martin Leisure Centre has been awarded ‘Excellent’ for its performance and management on the latest Quest Assessment. This is a testament to the incredible work and dedication of our front-line staff delivering best practice and the highest industry standard for the benefit of Nottingham residents using the centre.”
Ken Martin Leisure Centre General Manager, Kirsty Worthington, said: “Thank you to everyone at Ken Martin Leisure Centre and the wider Sport and Leisure teams for their assistance and support during the Quest preparation as well as the recent two-day assessment. It’s brilliant news for us all that we were rated as ‘Excellent’ as it highlights the hard work that is put into Ken Martin Leisure Centre. The hard work does not stop here, we will continue to assess, reflect and progress the site and the services we offer to Nottingham residents and customers. Great job everyone!”.
For more information about Quest, visit: https://www.questaward.org/
Active Nottingham operates six leisure centres across the city of Nottingham: Clifton Leisure Centre, Djanogly Community Leisure Centre, Harvey Hadden Sports Village, Ken Martin Leisure Centre, Southglade Leisure Centre, and Victoria Leisure Centre.
Visit www.activenottingham.com for more information or to find your nearest centre