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While we phase our reopening, some of our centres, facilities, activities, and memberships may be subject to availability. Always check the activenottingham.com/stay-safe section of our website for the most up-to-date information.

Attending a centre and keeping everyone safe


Our centres have been adapted to meet all safety requirements of social distancing, maximum capacities and increased cleanliness and hygiene.

Read the latest safety guidance

Watch our video to see what's changed

What else we're doing

Spaced out

We’re being creative in how we use our spaces, to provide the best customer experience in the current situation.

We’ve adapted and re-purposed studio spaces, sports halls and outdoor spaces, so we can serve larger groups of exercisers safely.

We’ve converted Harvey Hadden’s squash court into a brand-new, spacious group cycling studio!

Safety first

We’ve provided our team with comprehensive Health and Safety training prior to opening, provided PPE where necessary and installed protective reception screens for everyone’s safety.

Squeaky clean

We’re increasing our cleaning regimes at the start and end of each day and in between each session.

We’ve also removed some equipment and reduced touch points wherever possible, to ensure our cleaning and sanitising regimes are as safe as possible.

And we’ve invested in professional deep cleans of all our centres, in readiness for your safe arrival!

To keep everyone safe, we've made changes to some of our facilities

Lane swimming
Changing facilities and showers

Click or tap to read the latest guidance for staying safe while lane swimming.

Not included
Swim School
Changing facilities and showers

Click or tap to read the latest guidance for staying safe during swimming lessons.

Not included
Gym and fitness classes
Changing facilities and showers

Please arrive exercise-ready and shower at home – changing facilities and showers are NOT available.

Not included
Toilets
and hand washing

Our toilets and hand washing facilities are open as normal, with hand sanitising stations also available throughout our centres.

Not included
Lockers

Lockers are ONLY available for swimming sessions. For gyms and fitness classes, we advise only bringing a pre-filled water bottle and mat if required.

Not included
Costume dryers
and hairdryers/straighteners

These are NOT available, so please dry your costume and dry/straighten your hair at home.

Not included
Cafés

Our Bean Culture cafés are NOT available, so please bring snacks and pre-filled water bottles with you.

Not included
Vending machines
and water fountains

Our vending machines and water fountains are NOT available, so please bring snacks and pre-filled water bottles with you.

Not included
Seating areas
and lost property

These are NOT available, so take extra care with your belongings and leave the centre as soon as your activity has finished – including in between sessions.

Not included
Leaflet timetables

These are NOT available. Access timetables via our website or app instead.

Not included
Ringo car park fees

There are NO Ringo car park fees for the time being. FREE parking is available at Harvey Hadden Sports Village. Please check back regularly for updates.

Not included

Safety FAQs

What if I develop Covid-19 symptoms or feel unwell before or after a visit?

Should you feel unwell, test positive or develop symptoms of Covid-19 before or after a visit, please refrain from using the leisure centres and follow the latest government advice.

Should I wear a face covering when visiting?

We are closely monitoring government guidelines regarding face coverings and continue to update our policies.

The current guidance from the World Health Organisation is that you should not wear face coverings to exercise as this may reduce your ability to breathe comfortably. Sweat can make the mask wet and promote the growth of micro-organisms. You should still follow all other protective measures: maintaining social distancing and regularly washing and sanitising your hands while exercising.

As per Nottingham City Council policy on face coverings in our buildings, face coverings should be worn by all who are able indoors when not exercising.

Bring your face covering with you into the centre and wear it in circulation areas, such as hallways and reception, when spectating, such as parents of Swim School and Play Tennis children, and when queuing for your activities.

More information on face coverings can be found on GOV.UK.

Can I use a locker for my gym or fitness class?

As our gym and studio lockers are currently out of use we’re asking our fitness customers to avoid bringing unnecessary items into the centre. We understand this isn’t always possible, in which case, staff will be on hand to help you find the best alternative option.

Can I bring a towel to my gym session or fitness class?

Please do not bring a towel, only use the cleansers provided to wipe down equipment.

How are you protecting your staff?

We have worked closely with local trade unions to put our staff’s safety at the centre of our restart plans, and we are confident in our teams’ and customers’ safety.

How will ‘Test and Trace’ work?

We’re asking all customers to download and use the NHS COVID-19 app. Check in each time you visit one of our centres by scanning the QR code near reception.

We will adhere to government guidelines laid out with regards to ‘Test and Trace’. Where requested, we will provide attendance data should contact need to be made by authorised parties. We will act in accordance with all GDPR requirements.

 

Read our policy

We can't wait to see you again!

Not sure about something or want to know more?

Find out how to contact us

Get in touch