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Customer Service

Our Dedicated Customer Service Team

As a valued customer, your first point of contact with Active Nottingham Leisure Centres will be with our dedicated customer services team. We are highly motivated to assist you and get it right first time.

You can contact us Monday to Friday from 9:00 until 18:00 and Saturday and Sunday from 9:00 until 13:00.

Our aims are to:

Much more than a hotline!

We are a team with specialist knowledge across all 6  Nottingham City Council Leisure Centres. We can help you with membership enquiries, book your favourite activities and classes, answer general questions, process invoices for regular facility hire bookings, set up and manage direct debit payments and much more.

Why not leave us some feedback?